Did you know I don’t advocate creating Standard Operating Procedures (SOPs) for everything? It’s not intentional enough. If we as humans have around 6,000 thoughts a day, I can only assume that the number of actions we take…well, it’s a big-to-me (and probably-to-you-too) number. And then layer on business stuff…the thoughts and the actions are higher.
If you created an SOP for everything you did, you’d not have adequate time to do what needs to be done in the business, no matter what role you play. Sure, you could hire someone whose only job is to create SOPs, but what I’ll say about this is that everyone on the team should be creating SOPs. It’s so much more powerful and effective when the person who “did the thing” creates an SOP than to delegate it to someone else who may lack the nuanced information the team member who “did the thing” does because they were in the thick of it.
So, when does one create an SOP?
When your business does “something” 3 times or more (including things you’ve done in the past or plan to do in the future). — this is your tip for the week!
Here are some examples of Standard operating procedures
- Webinar process—even if you put on a webinar once and you loved it, there’s a chance you’ll want to do it again (so make it easy!)
- How to onboard new clients—what do you need to do and send them? What do they need to fill out?
- How to send Thank You gifts to new clients
- Your Business’ Referral Program Process—our program is aptly called Friends with Benefits
- Podcast episode from A → Z process—even if you outsource parts of the process, like the editing and show notes, you still need to document it. (Or ask your editor to help add to the SOP)
- Your sales process
- How to best take care of your buyers/clients/customers “best practice” document
- Schedule a consult call—let’s chat about how we can work together to help create the systems and processes that have you and your team screaming in pleasure
- Sign up for an Assessment—let Business Laid Bare deep dive into your internal operations so we can pinpoint exactly 1) what systems you need and 2) how to implement them so they grow with you.
- Check out last week’s tip—Sign up for Orgasmic Operations® October.