What is People-First + Pleasure-Filled Operations?
At the Heart of Operations is Human-Centered Design
Instead of forcing your team into generic, one-size-fits-all templates, we design human-centered operations tailored to the unique needs of your organization and the people using them. Because we believe the best systems are the ones that are custom-tailored to fit all of the needs of your organization – including the needs of the people using those systems. You, as the visionary leader, can stay focused on the work that energizes you while your systems support everything else seamlessly behind the scenes.
Your business and your people are unique, and just like off-the-rack latex gear, cookie-cutter systems templates only work for a select few people (like supermodels)! Orgasmic Operations are systems that are custom tailored to fit all of the needs of your business – including the needs of the people using those systems.
Human-Centered design is an approach to problem-solving that focuses on understanding the person or organization who experiences a problem, their needs, and whether the solution that has been designed for them is truly meeting those needs.
Our Approach to Human-Centered Design
People First
Untangle the hot mess of your organization with an operations audit. We connect across your team to identify bottlenecks, map workflows, and deliver a roadmap tailored to your specific team and organization.
SOFTWARE AGNOSTIC
We review your current tech stack, maximize its effectiveness and efficiency, and retrain your team. However, if your tech is not currently meeting your needs, we’ll custom-design a system, train your team, and make your operations feel so good you don’t want to leave your desk…even though, now you can!
CORE-PROBLEM ORIENTED
We’re there to support ongoing refinement and continuous improvements in your ops to keep your organization running smoothly. Through regular check-ins, we support your systems and people, ensuring they are still doing what you need them to do…and figure out how to fine-tune them if you’ve gotten off-track!
We Marry People + Purpose + Process
This might be for you if you’ve felt…
- The secret dread when a new wave of program participants sign on and you mentally go “oh shit” because you’re not sure how you’ll handle the work…
- The empty pit in your stomach when you drop the ball and disappoint a donor (or three)…
- The venting sessions to your friend (or therapist) because you’re frustrated that your team members can’t seem to do anything right…
- The crushing weight of needing to do everything alone because it feels like, if you’re not doing it, it’s not getting done…
- The exhaustion of working so hard…just to hit a ceiling because your capacity can’t keep up with demand…
If You Don’t Address these Challenges Today, They’ll Be There Tomorrow…
We truly believe that, if your organization deserves operations that feel as good as the mission and movements! Book a consult call and we’ll talk about how a people-first operations approach can help you create the organization of your dreams!